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Rapid Systems Terms of Service
Advance Payment Discounts Internet Services can be cancelled at any time by the customer. The unused portion of any...
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Are there equipment rental fees?
Equipment rental is free and maintained by Rapid Systems as long as you have the service.
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Is the service similar to satellite?
Satellite service is different than fixed wireless broadband. Fixed wireless broadband is being delivered from your computer a short...
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If I’m on the list am I guaranteed service?
You are guaranteed an onsite visit for service testing to ensure the best possible signal. The list is a...
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Will tree coverage at my home effect whether I get service?
Tree coverage can hinder the ability to receive wireless service, however we are utilizing non-line of sight gear which...
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Can I send and receive faxes?
The wireless service is adequate to support sending and receiving faxes through programs such as efax. This type of...
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How does the service compare to DSL?
Our wireless service is similar to DSL on download speeds as we offer 3, 5, and 10 Mbps download,...
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What kind of cable will be run through my home?
The cable is an Ethernet, Cat 5e, or a network cable.
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How big is the Motorola device that goes on the roof?
Specifications regarding the equipment installed on the roof can be found here. Quick Specs: Wind Survival 118 miles/hr (190 km/hr)...
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How is the service delivered to my home?
The signal is transmitted from a tower or a pole that is close to your neighborhood. A radio called...